Ethics in Workplace Case Study

The Johnson & group A; Johnson acetaminophen Incident In 1982 Johnson and Johnson, the pharmaceutic company that makes Tylenol de none a nationwide think of of Tylenol; 31 cardinal bottles and a loss of degree Celsius million dollars. This recall was unoriginal to the death of seven throng in the Chicago part after using Tylenol. An investigating reveled the poisoning were found to be that of an outside source. The Tylenol was begrime with nitril from an outside source. Johnson and Johnsons resolution to the poisonings was to face the public, take responsibility, and try on to re strike the marketplace. Johnson and Johnson began a large campaign, doling out coupons, and redesigning the encase to be tamper-resistant. Because Johnson and Johnson took a stance and vowed to non only protect the consumer clean also to protect the employees and the shareholders Johnson and Johnson has been adequate to(p) to rebuild their reputation and had regained the volume of the mar ketplace by the mid-80. (Nelson & Trevino, 2004) Symptoms of the Problem Johnson and Johnson took a fiscal hit when the tainted Tylenol was eldest discovered, and secondly when they obstinate to pull the Tylenol out of the marketplace. in advance Johnson and Johnson could piece fault the company took a stance and withdraw the Tylenol therefore reducing the potentiality of a nonher death.

wiz of the problems that Johnson and Johnson face up was how to make products safe for the consumer without placing blame on the consumer, how to gain clog consumer alliances, and how to recover financially. After the poi soning was found to be cyanide contaminated ! from an outside source Johnson and Johnson had no choice hardly to assume that certain people in society could not be trusted and there was no way to localize who these people were. Johnson and Johnson was in an ethical quandary. Should... If you want to get a full essay, order it on our website: OrderCustomPaper.com

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