A Day in the Life of Alex Sander Essay

I had to plunge in and make a lot of snap decisions in these areas. Looking back, I can see one poor strategy decision, but on the whole my judgment has been right on target. And if being pushy and commanding is the only way to get the job done—to get two new products out in one year—then it’s worth it to me. Even if I have to steamroll over someone’s feelings, or ignore the way a colleague would like to handle a project. Sander: Well, I get ticked off pretty easily. For example, I can’t stand explaining something more than a couple of times. But what really bothers me is lack of commitment—for example, if a long-time employee isn’t willing to put in extra hours to meet an important deadline. But you know what? After I really become angry, there are people at Landon whose output will jump for at least a couple of weeks afterwards. My temper is actually an effective management tool. 9:00 A. M. Leong nodded apologetically to Garrison as she left and said, â€Å"The interviewer from your alumni magazine is here. † The magazine was interviewing Sander for an article on â€Å"high-potential† product managers as part of a career development issue. He did not want to further embarrass Garrison, a 20-year veteran of the company, by interrupting; still, he needed to talk to Sander. op yo Neighbor: I remember you mentioning some sparks with your assistant when you first started at Landon. rP os t A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products | 2177 and so on. But you’re never in charge of your own creation. That’s the main reason I accepted a job at Landon. Landon is a pretty small shop, and I’ve been involved in every detail of my product launches. I’ve really enjoyed the strategy piece—gathering data about market share, figuring out the most profitable positioning for my brands. As a product manager, you have to talk to R&D, then work with market research to see whether you have a feasible idea that will attract consumers. Then you work with advertising. You partner with all the departments to synchronize the program’s details. A product manager must ensure a targeted, quality product, whose distinctive features will be clear to the target consumer. Then you have to make the product right and get it to market. At that moment, Sander’s BlackBerry buzzed and, with a quick apology, Alex picked up the call. â€Å"I need to get a piece of data from this market researcher before my team meeting this afternoon,† Sander explained. While waiting for Sander to finish, the interviewer glanced around Alex’s office. It was large for so new a product manager, and the interviewer noted the award plaques on the credenza behind Sander’s desk. Sander finished the brief phone call, and the two continued talking. For the last question, the interviewer asked, â€Å"Alex, in your opinion, which type of person is best suited to being a product manager?

Jet Study Case Study Essay

1. What types of information systems and business functions are described in this case? Information systems: JetBlue’s reservation system used for tracking baggage and scheduling is an example of a Transaction Processing System (TPS) – a computerized system that performs and records the daily routing transactions necessary to conduct business. JetBlue’s system for managing planes and crews is an example of a Management Information System (MIS). The system served middle management with information obtained from its TPS that was essential in making the right decision when managing planes and crews. Business functions: JetBlue’s communication, reservation and computer systems were described in this case. They represent Sales and IT business functions. 2. What is JetBlue’s business model? JetBlue business model was saving money both from streamlined information systems and lean staffing, while offering top-notch customer service at budget prices. The airline featured new Airbus A320 planes with leather sears, each equipped with a personal TV screen, and averaging one way fares of only $99 per passenger. JetBlue was able to offer low fares by using information systems to automate key processes such as ticket sales by mostly selling them online and baggage handling, by introducing electronic tags to help track luggage. Both initiatives eliminated paper, increased efficiency and lowered costs. Initially, JetBlue flew only one type of aircraft: the Airbus 320. This approach enabled the airline to standardize flight operations and maintenance procedures. Both measures resulted in significant savings. How do its information systems support the business model? JetBlue used a single vendor, Microsoft, to design JetBlue’s extensive network of information systems. Using a single vendor provided a technology framework where JetBlue could keep a small staff and favor in-house development of systems over outsourcing or relying on consultants, allowing the company to keep its costs low. 3. What was the problem experienced by JetBlue in this case? JetBlue’s senior management made an incorrect decision to maintain its schedule during an ice storm. Nine airplanes were stranded on the tarmac for anywhere  between six and ten hours. JetBlue waited too long to solicit help for the stranded passengers because the airline figured the planes would take off eventually. Meanwhile, the weather conditions and the delays and cancellation of other flights caused customers to flood JetBlue’s reservation system, which could not handle that much traffic. At the same time, many of the airline’s pilots and flight crews were also stranded and unable to get to locations where they could replace crews that had just worked their maximum hours without rest, but did not actually go anywhere. What management, organization, and technology factors were responsible for the problem? Management factors: JetBlue did not have a Decision Support System that would support nonrou tine decision making and focus on unique and changing problems by using information from TPS, MIS and other external sources. Such a system would allow JetBlue’s management to make a better informed decision whether or not they should maintain their schedule during an ice storm or cancel all flights. Organizational factors: JetBlue lacked an Enterprise Resource Planning System that would help significantly to help locate missing baggage and quickly locate airline’s pilots and flight crews. Technology factors: JetBlue’s transaction processing system and lean staffing were responsible for the problem. Under normal circumstances, the lean staff was sufficient to handle all operations and the computer systems functioned well below their capacity. However, during a radical increase in activity, tasks such as rebooking passengers, handling baggage and locating crew members became impossible. 4. Based on what you’ve learned in this chapter, what kinds of systems and business functions were involved in JetBlue’s problem? It seems the company did not plan for something like that to ever happen. All systems and business functions focused on performing day-to-day activities. JetBlue did not have any enterprise applications that are designed to coordinate multiple functions and business processes. Enterprise systems integrate the key internal business processes of a firm into a single software system to improve coordination, efficiency, and decision making. It would allow their SkySolver and Sabre systems to communication more effectively and efficiently. During the crisis, some flight attendants were unable to get in touch with anyone who could tell them what do for three days. The system  would help locating the flight crews and off-duty crews and direct them to the correct destination. The transaction processing systems (TPS) used by JetBlue was not designed to handle a significant increase in activity. The principle purpose of TPS is to answer routing questions and to track the flow of transactions through the organization. Due to an increased number of phone calls, the system was not able to perform those functions. It also looks like JetBlue did not have a decision-support system (DSS) in place to support nonroutine decision making. Since DSS focuses on problems that are unique and rapidly changing, it could have helped the company deal with the crisis more efficiently and effectively. Since a well designed ESS system would expose the fragility of the infrastructure, it can be assumed that company’s executive support systems (ESS) was either non-existing or did not function as intended. There was also no Customer Relationship Management System. A well designed Customer Relationship Management System would allow JetBlue better communication with its customers. During the crisis when so many flights were cancelled, the process of rebooking and looking for baggage became unma nageable. 5. Evaluation JetBlue’s response to the crisis. What solutions did the airline come up with? Throughout the debacle, JetBlue’s CEO David G. Neelman was very visible and forthcoming with accountability and apologies. On the technology front, JetBlue deployed new software that would send recorded message to pilots and flight attendants to inquire about their availability. Once the call is returned, it would be entered into a system that stores the date for access and analysis. From a staffing point standpoint, the airline promised to create backups from the airline corporate office for the departments that were stretched too thin by the effects of the storm. JetBlue also created a customer bill of rights to enforce standards for customer treatment and airline behavior. The company changed its operational philosophy to make more accommodation for inclement weather. How were these solutions implemented? The new software was implemented by JetBlue. 100 employees from the Corporate Office were trained to serve as backups. Customer Bill of Rights enforced standards for customer treatment and airline behavior. JetBlue set the  maximum time for holding passengers on a delayed plane to five hours. JetBlue would be penalized when it failed to provide proper service and customers who were subjected to poor service would be rewarded. Do you think that JetBlue found the correct solutions and implemented the correctly? I think JetBlue’s took a step in the right direction. It implemented a new software that would search for available pilots faster and trained additional employees to serve as backups. What other solutions can you think of that JetBlue has not tried? I believe there are many solutions that would be beneficial to JetBlue. They are: * Creating an Enterprise Risk Management process in the organization. The process would allow JetBlue to identify possible shortcomings that might happen in the future and allow the company to be more prepared. * If JetBlue lacked expertise within the company to identified areas of concern, it could have brought outside consultants that would be able to pinpoint all of the company’s shortcomings. * The case did not talk about how JetBlue fixed its Open Skies reservations system, its website or its system for tracking lost luggage. All of the abovementioned systems failed during the crisis on February 14, 2007. Solutions such as a more powerful reservation system, an enhanced website that would allow more traffic and a computerized system for recording and tracking lost bags would be beneficial to the company. 6. How well is JetBlue prepared for the future? Are the problems described in this case likely to be repeated? Even though JetBlue made some changes to ensure that another crisis won’t happen, I am not convinced all necessary actions were performed by the company. JetBlue should be more proactive in ensuring that future problems won’t affect its operations – rather than being reactive and fixing problems that came to the surface. Which of JetBlue’s business processed are most vulnerable to breakdowns? The bigger problem for JetBlue is changing its culture and philosophy. It seems that JetBlue is still unwilling to invest significant amounts of money into modern and reliable technology and ensure they have proper staffing – that’s why I feel that IT area is most vulnerable to breakdown first. How much will a customer bill of rights help? The customer bill of rights was designed for the protection of the customer,  not the airline. It is there to ensure the airline is responsible for the unfair treatment of the customer. It will help bring some of the customers back, however, it won’t fix JetBlue’s problems to future breakdowns.

Pizza Hut Essay

Executive Summary Pizza Hut is one of the leading pizza restaurant companies in the world in terms of both the number of outlets and the percentage of market share that it holds. Pizza Hut’s main purposes are to provide foods and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come. Pizza Hut believes a plentiful and leveraged diverse strategy is a competitive advantage. Their goal is to grow that competitive edge by fostering an inclusive culture. Diversity is a business strategy for Pizza Hut. It’s an intentional choice that creates sustainable competitive advantage.This report provides an analysis and evaluation of the current and prospective liquidity and financial stability of Pizza Hut. Methods of analysis include Company Overview, Entry Strategies, Entry Restrictions, Political, Cultural Values, Economical Conditions, CSR programs, Marketing Mix, etc. Company Overview Early History: Pizza Hut was founded in June 15, 1958 by brothers Dan and Frank Carney in their hometown of Wichita, Kansas. When a friend suggested opening a pizza parlor—then a rarity—they agreed that the idea could prove successful, and they borrowed $600 from their mother to start a business with partner John Bender. Renting a small building at 503 South Bluff in downtown Wichita and purchasing secondhand equipment to make pizzas, the Carneys and Bender opened the first Pizza Hut restaurant; on opening night, they gave pizza away to encourage community interest. A year later, in 1959, Pizza Hut was incorporated in Kansas, and Dick Hassur opened the first franchise unit in Topeka. Pizza Hut Today: Pizza Hut is not only the acknowledged leader of pizza industry worldwide, but it is also the world’s largest pizza chain with more than 6,100 restaurants in the United States and over 5,500 restaurants in 97 countries  and territories around the world, employing more than 300,000 people, serving 1.7 million pizzas everyday to more than seven million customers. Pizza Hut’s Mission Statement: We take pride in making a perfect pizza and providing courteous and helpful service on time all the time. Every customer says, â€Å"I’ll be back!† We are the employer of choice offering team members opportunities for growth, advancement, and rewarding careers in a fun, safe working environment. We are accountable for profitability in everything we do, providing our shareholders with value growth. Core Values: P.E.A.R.L.S Passionfor excellence in doing every thing Execute with positive energy and urgency Accountablefor growth in customer satisfaction Recognize the achievements of others Listen and more importantly, respond to the voice of customers Vision: The vision of â€Å"Pizza Hut† is that â€Å"reach on the top of the peak to provide best service and taste† & â€Å"To see Yum on customer’s face†. Present Major Goals: Our goal is to reach 85% recognition of the new product in our target market. As with all businesses, the most important goal of a company is to increase revenue and profits. Customer satisfaction is for most. Practice what we preach: integrity, ethics and open communication. SWOT Analysis: Strengths Part of the largest restaurant chain in the world Over 20,000 franchises around the world Brand leader in the UK Innovative range of pizzas under one roof Famous television advertising Weaknesses Loyal customers are feeling that the satisfaction of the pizzas is declining. While Novak said Pizza Hut’s expansion into China is going exceedingly well. There are complex computer systems and internal conflicts from franchisees. Opportunities New Pizzas with different crust sizes and flavours. Pizza Hut expands Indian market menu and looks to old favourite to bolstersales in the US Pizza Hut targets upscale products and a downscale consumer base. Threats Rising competition undermines Pizza Hut as consumers go for greater convenience. Rising cheese costs threaten margins. Threat from Dominos pizza, also from Mc Donald’s who have tried to introduce a new meal that is a Pizza called: McPizza. Country of its Origin: Headquartered in 7100 Corporate Drive Plano, Texas 75024, United States, Pizza Hut is a subsidiary of Yum! Brands, Inc., the world’s largest restaurant company. Countries of its operations: Japan Mexico Spain Germany Russia China Singapore Malaysia U.K. U.S., etc. Competitors: McDonalds Dominos Subway Smokin Joes TacoBell Papa John’s Pizza Competitor Analysis: Many pizza chains decided to diversify and offer new non-pizza items such as Buffalo wings and Italian cheese bread. The current trend in pizza chains today is the same. They all try to come up with some newer, bigger, better pizza for a low price. Offering special promotions and new pizza variations are popular today as well. For example, chicken is now a common topping found on pizzas. Entry Strategies Entry Strategy In Bangladesh, Pizza Hut has done market development. Pizza Hut has made pizza familiar to the people of Bangladesh. Pizza Hut is the 1st chain restaurant of Bangladesh. Advantages Pizza Hut has always had the first mover advantage. Their marketing strategy in the past has always been to be first. Pizza Hut has a good brand image which helped them to reach their target customer easily. For good brand image Pizza Hut has easily become the market leader. Disadvantages For their brand image Pizza Hut has less chance for diversification. Less â€Å"Freedom of choice† for customers in menu. Less opportunity for product development. Entry Restrictions There is no such entry restriction in Bangladesh. Multinationals face different entry restrictions in some countries.Such as- High tax rate High registration fee High establishment expence Quota system High employment rate High production cost Political, Cultural Values and Economical Condition For political ups and down the economical growth hampers. As a result disposable income can be reducing. It is a concern for Pizza Hut. Pizza is a western food. It does not match with Bangladeshi culture. But urban people of Bangladesh are being attracted to western culture. So we are hoping that customers of Pizza Hut will increase day by day and gradually people of our country will accept pizza as a common food. The GDP of south asian countries are increasing day by day. So it’s a good opportunity and high time to establish any business in this continent. Extrinsic and Intrinsic, Motivational and Hygienic factors/rewards Extrinsic Rewards: Extrinsic reward is something given as a recognition of good work. Pizza Hut offers various kinds of extrinsic rewards to its employees, which are: Pay Raises Promotions Awards Intrinsic Rewards: Intrinsic reward means personal satisfaction felt for a job well done. Employees who work in Pizza Hut take â€Å"Pride in their performance† and develop a â€Å"Sense of achievement† Motivational Factors: Motivational factors are job factors that cause the employees to be productive and keep them satisfied. The motivational factors offered by Pizza Hut are: Attainment Acknowledgement Job itself Accountability Career augmentation Hygienic Factors: Hygienic factors are those that can cause dissatisfaction if missing but that do not necessarily motivates employees. Hygienic factors offered by Pizza Hut are: Compensation Benefits of employee Policy for company Job safety Working environment Inter-personal relations Supervisor’s attitude Motivational Theories Followed By Pizza Hut: Pizza Hut follows â€Å"Theory Y†, â€Å"Adam’s Equity Theory† and â€Å"Herzberg’s Two Factor Theory† in treating its employees in all countries. The theories which have been described are the shedding of motivation. Nonetheless the theories are followed; the most important factors are the fascinating work and intensive pay for the employee. If there is the proper configuration in between individual and proficient objects, then employee motivation is an easy task. There are other choices such as job improvement, enhancement, encouragement, fiscal and non-fiscal reward (e.g. identification) should be well thought-out. It may be really tough to moderate the reward system of an organization for all individuals but it is possible to formulate an acceptable method which is suitable for both employees and company. CSR Programs Corporate Social Responsibility means the concern businesses have for the welfare of society. It is based on a commitment to integrity, fairness and respect.CSR proponents argue that businesses owe their existence to the societies they serve and cannot exist in societies that fail. Pizza Hut’s some great CSR programs are: As the largest pizza restaurant company in the world, with approximately 6,200 locations in the US, Pizza Hut is proud of the change it affected as the official World Food Programme sponsor and partner. But, as a company with deep roots in the Dallas-Fort Worth community (its HQs are in Plano and it has124 restaurants across the metroplex), Pizza Hut is especially proud of the relationship that they’ve formed with Children’s Medical Center and the opportunity it’s afforded them to invest in and impact their community, year-round.Over the last year, Pizza Hut employees have read to patients at Children’s, hosted patient â€Å"Pizza Pal† craft parties, been a food partner for the annual Red Balloon Run & Ride, and sponsored the Children’s Medical Center Holiday Parade. With Children’s doing its part to Make It GreatTM in the DFW community, Pizza Hut is thrilled to be the presenting sponsor of the 25th Annual Children’s Medical Cen ter Holiday Parade, which promises to be the best parade to date! Pizza Hut has integrated the â€Å"Carry Out for Literacy† card into their corporate image and giving. Proceeds from the card flow into a donor advised fund at the Hawaii Community Foundation, where HCF helps to evaluate potential grants supporting literacy. Pizza Hut (UK) supports the Starlight Children’s Foundation, a registered charity that works to brighten the lives of seriously ill children by granting their wishes and entertaining them while they are in hospital. Wishes can range from going to Disneyland, to meeting a favourite soap star or even winning the Grand Prix! Each year the demand grows for wishes, Starlight Fun Centers (mobile entertaining trolleys), Starlight Hospital Projects, hospital parties and outings. Pizza Hut employees have been fundraising the length and breadth of the UK for Starlight and are always looking for new and innovative ways to raise further support. All these progra ms are philanthropy based because they included charitable donations. Marketing Mix Product Pizza Hut’s main product is Pizza. Price The price of pizza is high for people of Bangladesh Place Pizza Hut has outlets in Dhaka and Chittagong only. Promotion Pizza Hut has doing promotion for their target customers. Physical Evidence The outlets of Pizza Hut are the only physical evidence of Pizza Hut. People Pizza Hut hires educated and well manner people for their service. Positioning Pizza Hut has position themselves by creating values and believes. IMC Campaign of Pizza Hut At present Pizza Hut is putting on their billboards in major places of Chittagong and Dhaka city. In these billboards they have mainly focused on their offerings and discounts. Pizza Hut is using print media a lot for their IMC campaign, such as- News paper, magazines, periodicals etc. In there, they have also focused on their different offerings and discounts. During Ramadan they give a special offer for customers. Pizza Hut offers buffet pizza for customers and the person who eats maximum pizza, he gets free buffet for the next day. At present Pizza Hut has introduced â€Å"Pizza Hut Delivery† (PHD) in major places of Dhaka and Chittagong city. And to introduce PHD they have used billboards, leaflets and print media ads a lot. Contingency Strategies TVC (Television commercial)- Pizza Hut can use TVC for their promotional campaign. Pizza Hut can do campaign in schools, colleges and universities. Pizza Hut can do campaign in major commercial places. Pizza Hut can use FM radio for their promotion. Pizza Hut can sponsors different events for their promotion. Pizza Hut can do market research to find out what kind of promotional activities will affect their target customers. Pizza Hut can arrange contests for youth. Pizza Hut can introduce less fat and calorie pizzas for aged people. Guerilla marketing can be very effective for Pizza Hut. Conclusion Pizza Hut has many targets which it has achieved in a given period of time. The time-period is mostly a year. Therefore, in order to fulfill the targets different strategies are adopted by Pizza Hut. It can be concluded that these strategies have been successful and there is flexibility in the strategies, as they can be changed with the changes in the market conditions as well as the targets. Reference â€Å"CSR Program†, accessed 20 April 2013, ‘Pizza Hut’, wiki article, April 19, 2013, accessed 20 April 2013, . William G. Nickels; James M. McHugh; Susan M. McHugh (2010). Understanding Business, 9th Edition, McGraw-Hill Irwin, NY.

Global Warming Research Paper Example | Topics and Well Written Essays - 1750 words

Global Warming - Research Paper Example The causes of global warming appear to be an increase in carbon dioxide and other pollutants that collect in the earth’s atmosphere and trap the sun’s heat causing the earth to become warmer. These pollutants can come from a variety of sources such as aerosols, automobiles and industrial factories. Scientists from all over the globe have found evidence that global warming began approximately 18,000 years ago giving credibility to the argument that global warming may also be attributed to natural evolution. Some scientists have found that a majority of the global warming effect is the result of the human race and how it has treated the environment though there is debate on what has caused global warming as well as the severity of the issue. Over the course of the earth’s history, there have been changes in climate and temperature so while a change may not initially seem to be unusual, the increase in average temperature has occurred faster then at any other know t ime period. However, there is agreement that regardless of cause, global warming is having an adverse effect on the environment. Some of these more obvious effects are the increase in wild fires, droughts, dust storms and the decline of the Arctic polar ice cap. Unless changes are made such as more efficient use of energy, this damage to the earth and its atmosphere will continue at an alarming rate. There is not much debate as to the need to slow down this process and many methods for protecting the environment have been introduced, but while this may slow down the impact of Global Warming it is unclear if the effects that have already taken place can be reversed. Environmental change is not new and extreme climate changes, such as the Ice Age, have occurred throughout the Earth’s history without human intervention. These changes not only alter the atmosphere but also modify life on earth. One of the more commonly discussed concerns is what is known

Time to Act on Global Sustainability Essay Example | Topics and Well Written Essays - 1000 words

Time to Act on Global Sustainability - Essay Example Consumption of these resources has now reached their peak. Hubert's curve of oil production, a natural finite resource, shows that man's peak consumption and production of oil will be from years 2005 to 2010. After which it will decline at an exponential rate meaning that oil, which is as scientists calculated, used in about 500,000 different processes, will be finished. Can you even imagine a world without oil in it Look around you and try to spot anything which has not used oil in its production. You won't be able to because even if you see one thing in your room, you still used your car to go get it from the store didn't you Get my point This has actually created quite a stir in the world. People are actually predicting a third world ending in destruction of the earth as a result. But being students and having minds to think of creative solutions instead of brooding over our problems, there might actually be a way out. The best way to replace Mother Nature is Mother Nature! In other words, we need more Sustainable Resources. Let me explain. Oil other important resources that we are using presently are all finite. This means finding resources which are renewable and recyclable. The best thing is that we already use these resources, even if they are in a minute amount. So the primary research is already taken care of. Sustainable resources are those which keep on going and don't run out. A very simple example is of a forest. If you cut a tree, it will grow back in time. The forest then, has "sustained" itself. The key to this idea is to use these resources in a manner that they are not over consumed (used faster than they can be replaced naturally). Optimum consumption of these resources is the maximum use they can be put to, where the consumption rate is equal to the renewal rate. There are several types of sustainable resources: Hydro Power This is officially the largest source of renewable energy. Currently there is a production of 77,000 megawatts by this resource which is equal to providing 35 million homes with energy. It works by converting the flowing water into electrical energy with the use of turbines. Although it does not create any sort of pollution, it can harm aquatic life and displace landscapes. So it's not completely a guilt free way of producing power. Bio Energy As the name suggests, it is created by organic life decomposing. This source produces about 7000 megawatts of electricity of the world. This too produces sulphur dioxide gas but les of it in comparison with coal. Geothermal Energy Geo means earth and thermal translates to heat. This adds up to mean that geo thermal energy utilizes the steam and hot water found near the earth's core and turns it into electricity with the use of turbines. The only issue with this is that land sites with such a unique feature are very rare and setting up the plant is very expensive. However, it still produces about 2800 megawatts of energy annually. Wind Energy This produces about 2500 megawatts of energy. It works on the principle of a windmill. Simply put, wind rotates the blades which powers up a generator. The main disadvantages of this resource include very expensive machinery, hazardous for birds and unreliability of the wind because it's not present throughout the year. Solar Energy, photo voltaic cells These cells harness energy from sunlight by freeing electrons from unstable atoms in the

Small Island Andrea Levy Essay Example | Topics and Well Written Essays - 1250 words

Small Island Andrea Levy - Essay Example It was not only dehumanising but also very demeaning, inspiring a number of strong written versions of expression of anguish. This novel is an attempt to do the same. However, it is not the author who takes up the task of story narration, and in turn imposes her thoughts. Instead, the author gives greater levels fo autonomy to her four principle characters to take turns and narrate the story! Thus, it is akin to a personal account of the experience of these individuals, set in racist England. This write-up is an attempt to sketch the character of Hortense, who is a migrant from the island of Jamaica. Her character is round, and undergoes a number of changes, spiritually and psychologically through the novel. This is exactly what I have attempted to chalk out, in this paper. The character of Hortense is representative of the average immigrant from the island of Jamaica, who comes to England with dreams to pursue a career. Through her character, the author gives the readers an insight into the mindset and expectations that these immigrants envisage; and how they face sheer disappointment and trauma on reaching the place and living in the midst of racially abusive individuals. UPBRINGING Hortense's character is carved on the dynamic side. Hortense was the daughter of a learned and respected person, Lovell Roberts. He is referred to, as "a man of class". Hortense's childhood was not that of a typical 'Black' Jamaican. She was above them-she had skin "the colour of warm honey" and was certainly not 'Black'. She received class education to become a teacher and possessed polished manners and behaviour. Her hands were adorned with white gloves and she certainly was, a picture of class. Hortense was disappointed with her career as a teacher in Jamaica, since she had to teach the 'Blacks' and not polished youngsters of class. INITIAL RACIST VIEWS This initial description is a give away into the racist Jamaican society. There existed deep-rooted racism, based on the colour of skin. For instance, Hortense was considered a cut above the rest, since she did not have black' skin like the others and possessed a honey-coloured complexion. This establishes the fact that she belonged to the so-called higher strata of the society, back home in Jamaica. She was proud of her skin-tone that was her passport to a higher class in society. She certainly did possess racist views and loathed having to teach the Black children, who were 'wretched', as she felt. Thus, the initial phase of the novel is quite a revelation of Hortense's early life, her racist views and ambitions of making it big in her career. SHIFT IN PERCEPTIONS WITH SHIFT IN PLACE She married Gilbert, who is scheduled to move to England, for the sole reason that she too could get to go to England. She marries him

SWOT Analysis. Advantages and limitations Essay

SWOT Analysis. Advantages and limitations - Essay Example Strengths are the qualities that enable one to achieve the organization’s assignment. Strengths are the beneficial aspects of the organization or the ability of an organization that includes human capabilities, financial resources, products and services. Weaknesses are the qualities that prevent an organization from achieving its goals. Opportunities are the essentials that the organization can adventure to its advantage. They are presented by the environment which an organization is based. Threats are the elements that cause problems for an organization. A threat occurs when an external environment endangers the ability of an organization to maximize profit (Pahl et al, 2009). Strength and weaknesses of the organization There is various strength I exposed in this organization. We have a good management approaches and corporate polices in the organization management system that enables good management process, we own a clinical research center. It is a center of excellence that runs clinical research, we have a highly skilled clinical staff that attends to patients with dignity and courteousness, we have local aids that are willing to participate in the running of the organization, we have a history of a successful open day proceedings with the community that surrounds us, the clinic has a philosophy of honesty, commitment and sharing to increasing patient self-assurance and the patients’ involvement in matters related to the services.... some surgeries and procedures are still too difficult to perform at the organization, for example, complex neuro surgeries which mean that patients have to be referred to a more advanced hospital. Poor location or geographic barriers are another weakness. We have a weakness in getting the potential patients nearby. Due to many specialist hospitals nearby that try to capture same area patients’ sources, the competition is aggressive Opportunity and threats for the external environment factors: Opportunity: Technological- better and advanced medical technology includes a wide variety of healthcare products. This intends to improve the quality of healthcare. Political- change in governmental politics. This can influence the service in that when the government introduces services that are of low tax and insurance products that favor the public this will enable many to run for the opportunities instead of avoiding medical facility due to low affordability rate. Competitive- due to Competitor vulnerabilities we will be able to excel in their areas of weakness thus improve the output level. Regulatory- this can be depicted through lowering of taxes by the government. This will enable the public access the organization products and services with ease. Social- in the social perspective, the population is expected to grow by 2015, the healthcare sector is expected continue to grow. Older age population will increase the demand for healthcare services. The country’s healthcare expenditure is predictable to grow from the current 3% of GDP to 6% of GDP by 2015. With the rising household income and improved life quality, the organization may benefit by capture this business segment opportunities. Economic- the organization can expand to other locations to serve more population

Customers Relastion1 Coursework Example | Topics and Well Written Essays - 750 words

Customers Relastion1 - Coursework Example The domestic operations are linked to enable their customers access a variety of international products, customized to meet the domestic needs. Its CRM system aims at maximizing convenience for their customers through the provision of round-the-clock banking. It also aims at empowering their customers in a manner that its competitors have not been able to match. HSBC offers a revolutionary e-banking platform besides the conventional banking methods such as teller, ATMs and phone banking. Customers can check balances, pay their bills, make domestic and international transfers and update their personal details with this easy-to-use internet based service. HSBC also conducts a marketing campaign of its business, corporate and institutional product offerings through the e-banking platform. Customers can also purchase certain products such as shares and insurance through the service. Actor’s Strategy Table Actions on Actions for HSBC CUSTOMERS HSBC Objectives: Improve convenience E mpower customers Problems: Technology Customer demands Means: Convenient banking hours Obtain and analyse customer information Constant technology improvement product development CUSTOMERS Demand for additional services More knowledge Objectives: Convenient banking Problems: Busy schedule Means: Seek best service offerings Service/Sale Profile: HSBC HSBC appreciates that a majority of its customers require quick, flexible and convenient services because of their busy schedules. Therefore, it has adopted a customer-oriented approach. For instance, some of its bank branches operate throughout the day and night to offer convenience. The e-banking and phone banking services allow the bank customers to access and transact from their accounts within and outside bank operating hours. The modern banking customer does not only demand for traditional banking services but also for financial advice to achieve their savings, insurance and investment needs. HSBC has already recognized this and th e potential it has for increasing profitability and has embarked on combining such services. It seeks to offer professional training for its staff members in these new aspects. It has also started a promotion campaign that offers product offerings with these integrated services. The CRM system helps the organization to recognize their most profitable customers. The organization then offers them specialised banking services through its HSBC Premier Service. The service guarantees VIP treatment across HSBC’s international network and a dedicated relationship manager or executive team that guide these customers to make financial decisions that suit their needs. HSBC can retrieve customer information that relates to their habits and preferences, and product and services demand from the system. After a thorough analysis of the data, the company can institute reforms such as improving its technology, provide staff training and develop new product offerings to meet the identified cu stomer needs. The online CRM platform has immense benefits in improving the effectiveness in customer service as it captures consolidated customer information that ranges from their accounts, portfolios and performance of their investment portfolios. The online platform significantly reduces administrative workload and makes data collection more efficient. This makes it easy for HSBC to customize their

Research question Proposal Example | Topics and Well Written Essays - 250 words

Question - Research Proposal Example The population of interest will be Silicon Valley. However, representatives from Brighton University will also be included in the study. This population will assist in identification of key metrics that include color and design of workplaces (McMahon 570). The research will assist in gathering essential data, which will be used in the process of testing the hypothesis that workplace could assist in improving productivity and enhancing attainment of creativity in the workplace (Mangalaraj et al. 250). This is because in marketing, value addition is vital in the presentation of products and services. Such facilitates in increasing the quality level, which is a key focus for most of the customers who like quality products and services. Increment of quality level also ensures that an organization is able to compete with others favourably in the market (Gregor and Alan 338). The research will also yield insightful information on how creativity and productivity can be enhanced in organizations (Landwehr et al.

The Manifestations of Chivalry in the Past and Present Society Essay Example for Free

The Manifestations of Chivalry in the Past and Present Society Essay Andreas Capellanus, in his work The Art of Courtly Love, specifies the rules required in courtly practice. One of the rules specifies the importance of an individual’s possession of ‘good character. ’ He states, â€Å"Good character is the one real requirement for worthiness of love† (Capellanus 115). Within Capellanus’ text, a manifestation of an individual’s possession of good character, specifically a male individual’s character, is his practice of chivalry. The Knights Code of Chivalry was thereby a moral system which went beyond rules of combat and introduced the concept of Chivalrous conduct qualities idealized by knighthood, such as bravery, courtesy, honor, and gallantry toward women. The ideals described in the Code of Chivalry were emphasized by the oaths and vows that were sworn in the Knighthood ceremonies of the Middle Ages. These sacred oaths of combat were combined with the ideals of chivalry and with strict rules of etiquette and conduct. Chivalric practice thereby entails ‘the observation of elaborate precepts and formalities which serve to define aristocratic life in the heroism and probity of the past’ (Capellanus 116). An example of the workings of chivalric practice in the attainment of love is evident in Geoffrey of Monmouth’s account of King Arthur’s actions and decisions during his lifetime. Geoffrey of Monmouth, in his book The History of the Kings of Britain, describes Arthur to be an individual of â€Å"outstanding courage and generosity (whose) inborn goodness gave him such grace that he was loved by almost all the people† (212). He states that King Arthur â€Å"developed such a code of courtliness in his household that†¦inspired peoples living far away to imitate him† (222). This code of courtliness which spread throughout the regions that reached Arthur’s conquests were based on the fundamentals of chivalry which required an individual’s display of strength, wealth and power. In the case of Arthur, the display of his strength was evident from his initial enthronement at Silchester where he was enthroned by ‘a vast multitude’ of individuals who admired and revered him for his courage (Geoffrey 212-213). This was also evident when he fought and defeated â€Å"a numberless horde† as he conquered the kingdom of Ireland (Geoffrey 221-222). The display of his wealth and power, on the other hand, is evident as his counsel was sought by the different individuals from other kingdoms (Geoffrey 222-223). It is interesting to note that there are certain aspects of Geoffrey of Monmouth’s account which leads to the conception of King Arthur as a demi-god. An example of this can be seen in his description of King Arthur’s sole defeat of the ‘numberless horde’ of Irishmen. It is important to note that the ideals of chivalry were initially relevant to society in the Middle Ages because these knights upheld a standard of living which elevated society. The influential role the knights held during the Middle Ages was not achieved by chance; but by education, faith, and by strictly following the rules of chivalry. In the later period of the Middle Ages, the depiction of chivalry as a noble characteristic became necessary however since the late Middle Ages was characterized by the nobility’s slow decline in their possession of political power in the state. By creating and perceiving previous noble individuals in a chivalric manner, the members of aristocratic families thereby enabled the continuance of their power within the eyes of the commoners. The use of chivalric tales as well as chivalric practices in order to achieve the public’s awe is still prevalent in today’s society as can be seen in the portrayal of actors in chivalric ways. Consider for example the case of Tom Cruise who is portrayed as a chivalric hero in his movies. This image is continually applied to Cruise even in his ‘real’ life. As a result of this, some individuals chose to act or imitate Cruise’s behaviors and style. The problem with the manifestations and the use of chivalry in today’s society is thereby evident if one considers that as opposed to maintaining political power during the Middle Ages, chivalry is now used in line with the commodification of an individual’s desires and actions. For example, if one wishes to act and look like Cruise, it is necessary to watch his movies as well as buy the different magazines which presents a detailed account of his life as well as the life of his family. This conception of chivalry in today’s society merely shows how the market dictates and determines the lives of its consumers. Other manifestations of chivalry in today’s society are closely related to etiquette and how a man treats a woman. Refraining from foul language, opening the door for a lady, and even killing a spider can be considered chivalrous acts. As society changes it incorporate concepts such as chivalry into individual’s lives. Chivalry still exists in today’s society however its manifestations have changed if one compares it to the practice of chivalry in the past which merely shows that although social development enables the continuance of social practices, it does so in such a way that these practices become a far-cry from its original practice in the past. Works Cited Capellanus, Andreas. The Art of Courtly Love. Trans. Jan Ziolkowski. Columbia: Columbia UP, 2007. Geoffrey of Monmouth. The History of the Kings of Britain. Trans. Lewis Thorpe. London: Penguin Classics, 1966.

Communication Diversity and the Human Services Worker

Communication Diversity and the Human Services Worker Communication Diversity and the Human Services Worker Introduction Effective communication is more than just passing information from one person to another, we communicate both verbally and non-verbally (Howard 1991) in addition, we all hunger for contact that is meaningful. A communicator enters into relationships with other people (Gamble Gamble 2008). Healthy communication is essential, we all like to be valued and heard, and it is fundamental to all people from all facets of life and in all sectors of society (Bolton 1987, p. 4). Daily, human services workers encounter a diverse range of people, from colleagues to clients, professionals, and the public. Therefore, responding appropriately is necessary for effective communication to occur. Communication is never neutral (Tyler, Kossen Ryan 2005, p. 26) furthermore, we construct our world view from our own point of view as well as the point of view of the culture or society that we inhabit (Tyler, Kossen Ryan). Hence, there can be barriers to effective communication when class and low socio-economic circumstances are present. There is a tendency for Australians to look down on low-income earners and those receiving government benefits. To some, a low-income earner has less value because the belief is that they are non-contributors to the wealth and growth of Australian society. While this occurs less in the human services industry than in general, none the less it still occurs. Terms used within the community such as dole bludger have a negative connotation, and present difficulties that impact in an unconstructive manner on low income earners who may already be feeling guilty about their inability to find employment. Careless terms, labels, and negative attitudes build resentment, which has consequences that can flow on from clients to their families, whether from ill health, crime, family breakdowns, or drug and alcohol problems. Ineffective communication causes an interpersonal gap that is experienced in all facets of life and in all sectors of societyeven death results when communication breaks down (Bolton 1987, p.4). Covey (1989, p. 239) states, Unless you are influenced by my uniqueness, Im not going to be influenced by your advice therefore, building effective emotional bank accounts (Covey, p. 239) is crucial for successful communication to occur. This essay will address issues that confront human services workers and the challenges they face when working with unemployed people from low socio-economic backgrounds. Situation Australia is supposed to be an egalitarian society but increasingly it is becoming a nation of haves and have nots. The divide between rich and poor continues to expand (Barrett, Crossley Worswick 1999; The Age 1999, cited in Healey 2001). Stratification based on economic and social position is becoming a part of the Australian identity (Hartley 2002). The success of some at the expense of others has also seen growing resentment by those on welfare who see themselves as victims (The Weekend Australian 2000, p. 23, cited in Healey 2001). Hegemony refers to the dominant classes maintenance of social and cultural domination over others (OSullivan et al. 1983). It forces people to hand over their power either consciously or unconsciously by creating a power bloc (OSullivan, p. 102). Government agencies such as Centrelink, job network centres, and training institutions, which in theory are neutral and are there to represents everybody often exercise their power to achieve hidden company outcomes. As the dominant economic class, they look after the interests of the company first and their clients needs often become secondary. Unequal power relationships that influence the manner in which people communicate with each other are easy to develop and difficult to dismantle. The exchange between senders and receivers is an active encounter in which participants frequently occupy positions of unequal power (Kress 1988, p15). Those on the receiving end feel diminished, unheard, and often defensive. Negative stereotypes on both sides are liable to increase, and self-fulfilling prophecies and conflict occurs because of ineffective communication. There is growing concern about welfare dependency and the impact this is having on the economy. There is a shift in government policy, the emphasis now is that those on welfare must accept more responsibility for their economic circumstances (Saunders 2005). Community service workers understand that participation in order to lead a rich meaningful life within the community it is necessary to have a healthy self-esteem. They are aware that social exclusion and unemployment deny people the opportunity to participate (Saunders). Approach Reading body language, paying attention to details and clear effective communication require well developed skills that human service workers need to keep in mind when working with clients. When communication, the life blood of every relationship (Bolton 1987, p. 6) is positive, it creates nurturing fulfilling relationships. As fifty-five percent of all communication consists of body language (Hargie Dickson 2004, p. 46), particular attention to non-verbal communication skills is required. Non-verbal communication such as a sneer, a sense of distain, or body language that is closed, communicates indifference, which can be as damaging as a verbal confrontation. As a human services worker it is essential that the clients your there to assist do not feel ostracised by the agencies assigned to help them. Human service workers must be conscious of non-verbal behaviour, their own and their clients because non-verbal behaviour often contains significant, misleading, and undeclared messages (Baney 2004). How people dress, their posture, eye contact and how they walk all convey meaning, and reveal to the observer a myriad of information. Cultural differences need to need recognition, studies show that African Americans and white Americans gaze in opposite directions when spoken to (Hargie 2006), Indigenous Australians also avoid eye contact. Avoid judgements because for clients to develop a healthy self-concept, judgement does not have to be verbal to be experienced. Judgement is one of the major roadblocks to successful communication (Rogers cited in Bolton 1987, p.17). Most people fear rejection and the surest way to create it in relationships with people is through judgement and criticism. Our sense of self develops through our interactions with others, we are social beings, and developing self-awareness is an important step in understanding ourselves and other people (Gamble Gamble 2008). Our self-concept and self-image is often warped and unbalanced, often how we see ourselves differs from how others see us. Our culture teaches us to repress our feelings, and many people are unaware of what emotionally, is actually occurring inside of them (Bolton 1987). A new counsellor may want to help clients avoid painful emotions, but emotional release encourages healing processes to occur (Geldard Geldard 1998, p. 50). An effective counsellor has the capacity to help their clients to feel what is happening within them, by either understanding what the client is verbally expressing, or transmitting by body language. By assisting clients whose body language maybe conveying feelings of inadequacy or inferiority, a human services worker, can bring to their clients attention factors that their clients maybe unaware of, and hence the client can begin to address them. Human service workers must be aware that giving advice can create interfere-iority complex (Bolton 1987, p. 22) and they must avoid giving advice but rather assist clients to find solutions. How something is expressed alters reactions, and those with low self-esteem often expect criticism from others, and possibly will read into statements meaning that was never there (Bolton 1987). Human service workers have the ability to reflect feelings back to the speaker, and are in a position to offer assistance that can and does make a difference in peoples lives. Building self-esteem can mean the difference between employment and continuing unemployment for a client, as a positive relationship exists between career development and the ability to communicate effectively (Bolton 1987, Gamble Gamble 2008). Therefore, human services workers are required to have skills that go beyond those of basic communication. Listening, assertion, conflict-resolution, and collaborative problem solving skills (Bolton 1987) are strengths that assist practitioners successfully negotiate interpersonal communication. As Bolton says low-level communication, leads to ineffectiveness, both at work and in personal communication, consequently by developing effective intercommunication skills it will lead to increased competence in all areas of life. Listening skills are required for successful communication, paraphrasing lets the listener know that you understand what the speaker has said. It allows the listener to comprehend the context of what the speaker said, and therefore the speaker knows understanding has been achieved. Communication skills require empathy and genuineness and need to affirm and validate peoples experiences (Kenny, 1994). Attending skills, following skills and reflective skills (Bolton 1987) are all a part of listening and allow the listener to demonstrate a clear understanding of what the speaker has conveyed. Listening allows a counsellor to bring to the attention of clients the negative self-talk they may use. Clients can then overcome barriers and create for themselves employment opportunities previously denied with knowledge, new skills, and understanding. Conclusion Human service workers are at the forefront in developing new programs aimed at increasing participation within the workforce. They are working for government and job network agencies on programs that address issues such as appearance, attitude, and communication styles. They are aware that sending solutions (Bolton 1987, p.20) rather than assisting clients to come to their own conclusions are barriers to empowerment that could undermine a clients motivation. Eighty percent of people who fail at work do so for one reason: they do not relate well to other people (Bolton 1987, p. 7). Human service workers are adopting principals, with the intention of addressing this problem. They know that with the correct assistance the downward spiral that creates unemployment, class stigma, and low income is reversible. By assisting low-income earners and unemployed people to understand how their verbal and non-verbal cues are preventing them from leading fulfilling lives can help motivate people to change. Methods learnt as a child can be undone and the barriers broken so that they can participate in a meaningful way, to live fulfilling personal and social lives, as well as gaining employment. Skill building workshops, training workshops, and counselling aimed at improving interpersonal relations are a practical solution in assisting clients to gain the skills required to communicate effectively. The flow on from that comes from learning how communication barriers lead to anger, ineffectual and damaging social relationships and that a clearer understanding will empower, and assists the disadvantaged members of society. Creating a ripple effect that will be of benefit to the wider community. Communication is our link to the rest of humanity (Gamble Gamble 2008, p.5), therefore as workers in the human services industry by helping clients to win, ultimately we all share the rewards. References Baney, J 2004, Guide to interpersonal communication. Pearson Education, Upper Saddle River, New Jersey. Barrett, G, Crossley, T Worswick, C 1999, Consumption and income inequality in Australia, Centre for Economic Policy Research, Australian National University Discussion Paper no.40. Bolton, R 1987, People skills, Simon and Schuster, NSW. Covey, SR 1989, 7 habits of highly effective people, Simon and Schuster, New York. Gamble, TK Gamble, M 2008, Communication works, McGraw-Hill, New York. Geldard, D Geldard, K 1998, Reflection of feelings, in Basic personal counselling, Prentice Hall, Frenchs Forest, pp. 49-58. Hargie, O 2006, Skill in practice: An operational model of communicative performance, in O. Hargie (ed.), The handbook of communication skills, Routledge, London, pp. 37-70. Hargie, O Dickson, D 2004, Nonverbal communication, in Skilled interpersonal communication: research theory, and practice, Routledge, London, pp. 43-66. Hartley, J 2002, Communication cultural and media studies, Routledge, London. Healey, J (ed.) 2001, The wealth divide, Issues in Society, vol 141, The Spinney Press, NSW. Howard, G 1991, Can you put it on a t-shirt? David Charles, London. Kenny, S 2007, Developing communities for the future, Thompson, Victoria. Kress, G 1988, Communication and culture, in G. Kress (ed.), Communication and culture, New South Wales University Press, NSW. OSullivan, T, Hartley, J, Saunders, D Fiske, J, 1983, Key concepts in communication, Routledge, London. Saunders, P 2005, Welfare to work in practice, in P.Saunders (ed.), Welfare to work in practice social security and participation in economic and social life, Ashgate, Hants, England, pp. 1-7. Tyler, S, Kossen, C Ryan, C, 2005, Theories of communication, in Communication: a foundation course, Pearson Education Aust., Frenchs Forest, NSW, pp. 16-26.

Is Globalization A New Phenomenon?

Is Globalization A New Phenomenon? Globalization is a very complex subject matter that ignites many heated debates among geographers, researchers and the general public alike. Although it may be interlinked with many phrases such as global interconnectedness an attempt to define this in one sentence would be futile, as even with much discussion; the diversity of aspects that this term encompasses is too wide of a spectrum for anyone to come to a single conclusion. There are many concepts of globalization and as Aart-Scholte (2005) has clearly attested most existing analysis of globalization is flawed due to redundant concepts interlinked to the idea. Universalization represents the most general outlook of globalization, where the exposure of foreign ideals and cultures worldwide blur the boundaries separating nations and diminishes a nations very uniqueness. Internationalization, liberalization and westernization are also concepts commonly linked to globalization, which deal with the more social, economical and polit ical impacts of this process. As the subject matter in question revolves more around the economic and political power of globalization much more emphasis will be nucleated within these boundaries. The age-old question many authors seem to dispute about is the history of globalization. Is globalization a new phenomenon? Authors who affiliate globalization to internationalization and liberalization find this process to be one that had lingered since the early colonialist eras. Zevin (1992), Wade (1996), Hirst Thompson (1999), ORourke Williamson (1999) through research have obtained circumstantial evidence that levels of trade, migration and investment between countries were already prominent in the late 19th century. Hence making their point that there is nothing new in contemporary globalism much more convincing. On the contrary other authors find that global relations only bloomed after advances in technology that simplifies the accessibility of people and the media across great distances with technological innovations such as the invention of the jet aeroplane and computer network, with what has been deemed the first global revolution and new realities by authors such as Dr ucker (1989) and King Schneider (1991). More realistically, I find the points brought up by authors like Roland Roberts (1994) to be much more compelling as the idea that globalization begun with what has been said to be a germination phase in the 15th to the mid 18th century and inevitably take off within the period of the mid 19th century makes perfect sense. At this point in time the globalization rate is astounding, where branches such as Walmart, Sony and even Tesco are branching out from their mother countries to nation states. As these massive corporations are starting to dominate the more politically and socially submissive smaller areas the economic control lays in the hand of these multi national corporations. Further debate can bring the conclusion either way, whether it may benefit the nation states with job opportunities and exposure to modern technology, yet the idea of exploitation must always weigh heavily in the back of ones mind. As economic benefit will undoubted ly seep from the nation states to where the main branch may be located. The statist mode of governance was greatly practiced before the boom of globalization. When globalization began to broaden its scale this diminished what used to be a more independent form of governance. As not only were most nation states dominated by polycentric regulations they were also given the opportunity to engage overseas, countries they may not have been able to connect with before. The suprastates and global law may have a certain amount of control over the smaller areas however with the development of global currencies, even the most powerful state has no authority over money supplies and exchange rates. International relations theorists discuss what was called the Westphalian mould, brought about in the 1600s. The peace of Westphalia formalized the modern concept of a system of sovereign states. With this sovereignty, much like colonialism, each state would exercise and dominate their territorial jurisdiction. Due to accelerated globalization the Westphalian practices had fallen into disuse. Large-scale globality made it impossible for statist constructions of sovereignity to keep its governance over the designated territorial space. Again as mentioned before, the government is unable to keep track with the electronic money transfers and documented workers in a world of rapidly developing technology. One of many problems afflicting the world today is poverty. World Bank figures (2001) regarding the population that live on less than the equivalent of $1 per day dropped from 1.4 billion persons in 1980 to 1.2 billion in 2001. Critics though have argued that the methodologies used in these calculations have changed over this period, so the figures cannot be safely compared (Wade, 2002). Global trade better the situation of poverty as NICs increase exports of global goods and services. For instance China tripled between the years of 1978 and 1993 with the opening up of global commerce. This is not always the case as very few countries reach NIC status and global trade rules as well as global financial crises bring dreadful impacts to the poor people. According to Coote (1996) primary commodities have poorer countries relying on exports yet even with an increase in globalization there was a steady decrease in profit from trade in the 1970s. World prices of primary commodities in mid 1 990s stood at its lowest level since 1930s (ul Haq et al. 1995:29). It is clear that the problem of poverty even with the promises that come with globalization, for instance job employment and the growth of industry, has not been completely been eradicated. There are many concerns that globalization has made its impact upon. One of which being crime. Globalization creates more opportunities to combat crime. Advanced technology increases the efficiency of surveillance and counter terror units hence theoretically making the crime rate decrease. However, looking at it in a different perspective globalization provide criminals with important tools to commit unlawful acts as does networking, introduced with globalization, strengthen the bond of powerful criminal organizations. Money laundering now stands at levels equivalent to 2-5 per cent of the world GDP per annum (FATF, 2004) Peace on the opposite end of the spectrum is also heavily affected by globalization. Global connectivity introduces disincentives for war among OEDC states. The signing of the nuclear non-proliferation treaty regime, established in 1968 through the IAEA, discouraged the spread of nuclear weapons to more state arsenals. This treaty, however unsuccessful, was an attempt to control the arms rate of which global governance makes more manageable. Global reach, however, can send military interventions from north to south with ease. The advances in technology also help raise the destructive capacities of war. As mentioned before having media so easily accessible the profile of terrorist politics will be greatly highlighted hence leading to feelings of uncertainty and insecurity amongst the general public. Social cohesion is an important point of interest within the field of globalization. Neoliberalism exploits the social relation and looks at it as a competition for a place in the global marketplace. Which leads to a lack of cooperation and no collective interest. However a guaranteed state-nation-country-society-unit built up with large-scale growth of global spaces makes this very cohesion unfeasible. Globalization though maybe advantageous to the uprising of social cohesion may cause the complete opposite. As brought up by Scholte (2004) of how the global civil society has often undermined rather than forward social integration. Global relations may lead to a lack of intimacy as technological advances would promote web conferences and personal meetings would but be a thing of the past. Companies hold on to limited long-term commitments and workers have restricted opportunities locally before the labor market calls them. Ecology plays a major role in the topic of globalization as the relationship between humans and the environment is just as important as the relationship between nations. Nature is highly unpredictable and with technology linked to globalization prediction of natural disasters is possible with satellite surveillance and digital processing. Having advanced media coverage can reduce the disastrous outcome of a natural disaster and also raise awareness for aid across nations. Take Haiti for example, a highly telecasted disaster of which media is playing a large role for relief, the Hope for Haiti benefit. There is also a downfall to the advancements of technology as pollution is generally the outcome of new innovations. For instance, aeroplanes and motorships pose great threats to the sea and air with the amount of waste it produces. Also as globalization has successfully made the world smaller with advancements in the transport system, some companies; mainly those that produce highly to xic waste products, have gone global in part to relocate at sites where environmental regulations are less stringent (Heerings and Zeldenrust, 1995). Hence foreshadowing a slowly deteriorating environment. As globalization is a particularly broad subject matter it is difficult to restrain myself into a certain parameter. The process of globalization touches on most aspects of human geography, as it affects not only the social and political aspects of a country and its relationship with the world, but also environmental issues. There is no way in halting this process, as it is one for inevitable development hence supervision is key to determine positive results. Total: 1521 words

Alice Walkers Color Purple - Celies Quest for Self-discovery Essay

Celie's Quest for Self-discovery In Alice Walker's The Color Purple, Celie has many misconceptions of herself and her world. Due to her upbringing of pain and mistreatment, and her ignorance of a better world, Celie's image of herself and her own potential is very different from reality. The Color Purple, above all else, is the story of Celie's growth and self-discovery, which she achieves through her own commitment to herself and through the help of Nettie and Shug. Celie sees herself as ugly and stupid because she was told this by her father and her husband. In her young life, the only person who took the time to care for and encourage Celie was her younger sister Nettie. She took the time to teach Celie from her own schoolwork, after Celie had to leave school because her father had raped her and gotten her pregnant. As Celie says of her home education, as inadequate as it may have been, " Us both be hitting Nettie's schoolbooks pretty hard, cause us know we got to be smart to git away. I know I'm not as smart or as pre...

IBM DB2 vs Oracle Essay -- essays research papers

For this week’s paper I have chosen to do a comparison between IBM’s DB2 database management system (DBMS) product and Oracle. Realistically, making such a comparison is akin to discussing religion with friends. Each person will have their own biases based on their own experiences. Looking for an unbiased opinion is much like looking for the Holy Grail, every bit as speculative and subjective with the results jaundiced by the outlook of the reporter (Lim, 2002). A decision between DB2 and Oracle should be based on what resources are available for use at the site. Is there specific hardware or software already onsite that can or will be used in the installation, if so this will have a major impact on the decision making process. Does the staff have an existing knowledge base that favors one or the other DBMS and is there a team that has unallocated time to dedicate to this project or will another project be put on hold to allow them to make this project their focus until completion. Finally, have the costs of ongoing maintenance for fixed and soft assets been considered? All of the above will impact the decision making processes prior to purchasing one of the DBMS’s. These factors aside, either DBMS will run as fast as the other provided that the environment has been optimized for it (Lim, 2002). A side by side analysis of the hardware and software requirements for both DBMS’s shows some remarkable similarities as well as some differences. Similarities in baseline processors across the various hardware platforms but different amounts of disk space and both applications desiring as much memory as possible to improve performance (Chigrik, 2003). For DB2 v8.1 when installed into a windows environment you will need a minimum of a Pentium or Pentium compatible processor, at least 256mb of ram, and between 100 and 350mb of hard disk space depending on whether the installation is compact, custom, or typical. Depending of the file format of the disk drives additional space may be needed by DB2 because of cluster sizes (Chigrik, 2003). Oracle 9i on the other hand requires a minimum of 128b of ram in a windows environment, although 256mb is recommended. Oracle also requires a minimum of 200mb of virtual memory for file swap space. In terms of processors, Oracle specifies a minimum of a Pentium 166 or higher. Oracle also needs 140mb of disk space on the system drive an... ... block indexes. IBM DB2 has higher limits in most of the common database features except most columns in an index key, longest index key, max char() size, max table row length, longest SQL statement, and recursive sub queries (Chigrik, 2003). In the end there is no clear cut winner, as stated previously, a lot of the outcome is determined by the experience of the developer of the database and the administrator of the database. Both DBMSs can be used to build stable and efficient transaction processing systems, with the level of experience of the personnel working with the system having a greater impact on performance, than the vendor supplying the DBMS (Chigrik, 2003). References Chigrik, A. (2003). Oracle 9i Database vs DB2 v8.1. Retrieved May 11, 2005, from MSSQL City Web site: http://www.mssqlcity.com/Articles/Compare/oracle_vs_db2.htm#part_3. Lim, C. (2002). Oracle vs DB2 vs Teradata. Retrieved May. 11, 2005, from Experts.About.com Web site: http://experts.about.com/q/1041/2465849.htm. Transaction Processing Performance Council, (2005). Retrieved May. 11, 2005, from Top Ten TPC-C by Performance Version 5 Results Web site: http://www.tpc.org/tpcc/results/tpcc_perf_results.asp.

School Assemblies: How to Plan a Successful Event

School Assemblies – How to Plan a Successful Event! If you are given the task of picking school assemblies for your school, the job, though exciting, may have some questions that may be difficult for you to answer. How do you know which programs and how many presentations to do for your school? This is a question which comes up with any Elementary school or Middle School looking for ideas for school assemblies. Well, as famous detective Sherlock Holmes used to say: â€Å"Elementary, my dear Watson! , Elementary! † Have you talked to a twelve year old lately?Have you tried to read a bedtime story to them from a book designed to be read to a 6 year old? How did that work out for you? Not so good, huh? Kids minds change as they age. Well, that is a profound statement, right? Of course they do! And what appeals to and entertains the mind of a student in Kindergarten is radically different from what entertains a seventh grader. Even the differences from Kindergarten to 3rd g rade are profound. And yet, many schools think nothing of arranging a school assembly program for an audience of all grades, from Kindergarten through eighth grade!It always amazes me! Sure, there are presenters who can pull this off and the school may think that they had a good show. But what they do not realize is how much better the results would have been had they simply split the audience in half according to age. They might have had a great show instead! When all grades are combined, the performer of a school assembly has to become somewhat schizophrenic, addressing first the needs of one age group, then turning away from them to address the other half. The alternative is to simply present to one half and let the other half struggle.Or to shoot for the middle and ignore the extremes. Whichever way you try, it's basically a compromise that rarely please everyone. From the perspective of most school assembly performers, elementary school enrichment programs basically have three comfortably similar audience levels, with some overlap among them. The first, or Primary audience, starts with pre-K and continues up to roughly 3rd grade. The second, or Intermediate audience, can begin as early as 2nd grade and continue through 6th grade. The oldest, or Middle school, audience, begins at 4th grade and continues usually up through young adult.When audiences are split this way the presenter can change the style, vocabulary and content of the performance to best meet the needs and likes of that particular audience. It is one thing to consider whether a school assembly program is appropriate for all grades combined, but one must also ask if a particular program is indeed suited for a particular age group at all. For example, some school assemblies, when split into different performances, are quite good for all elementary school grades, but fare poorly in Middle Schools.Other school assemblies play wonderfully for Middle Schools but fly right over the heads of primary school audiences. It is wise to ascertain before scheduling a program whether or not the program is indeed appropriate for all the grades you wish to involve. Finally, one may also consider arranging different programs for different grade levels. For instance one might have a historical character for the 4th Grade, a science show for the 3rd grade, a live animal program for the 2nd grade and so on. This way everyone gets exactly what they want according to their needs.However, this supposes that cost is of little concern to you, and, sadly, we all know that cost is almost always a concern. Obviously, multiple performances will be more expensive than a single, all encompassing performance. But one should remember that â€Å"one size never really does fit all†! If you are going to spend the money to bring in a presentation it is worth making sure the experience is the best it can be. And most assembly companies and performers charge less per show for the second and third presen tations, and sometimes considerably less. It is worth checking.There is really nothing worse than having a program fail and realizing after the fact that a little extra planning and a few more dollars would have turned a sad experience into something great! Geoff Beauchamp is the Regional Manager of Mobile Ed Productions where â€Å"Education Through Entertainment† has been the guiding principal since 1979. Mobile Ed Productions produces and markets quality educational school assembly programs in the fields of science, history, writing, astronomy, natural science, mathematics, character issues and a variety of other curriculum based areas.In addition, Mr. Beauchamp is a professional actor with 30 years of experience in film, television and on stage. He created and still performs occasionally in Mobile Ed's THE LIVING * School Assembly Presentations 1. Organized and presented four class assemblies with Grades 5 & 7 around environmental/spiritual themes using songs, chants, cir cle story telling, drama and poems. 2. Screened a short documentary ‘Give Us a Life Please' showing the dangers of toxic waste and other environmental pollution on Indian children's health. . Arranged the purchase, introduced and displayed ‘Herbotique', a herbal, multi-purpose floor wash and cleaner and the chemical cleaners our school has been using up to this time with a full-explanation of the environmental and health effects of both. Arranged for empty containers to be available at the Tuck Shop so teachers and staff can purchase it by using our bulk order. 4. Arranged and anchored a student-led visual presentation to educate the school body about garbage separation. 5.Organized and presented a four-day ‘Climate Change Week' to help inform the entire school body about this global threat and how it is connected to our daily lives. Five sets of six posters especially created for schools by TERI were placed on notice boards around the school including in the staff room. Four extended morning assemblies, each of 45 minutes duration, covered the following: (Saturday): First clue of ‘Climate Change Challenge' Treasure Hunt) was given at the end of the morning assembly. Attention was drawn to the 20 ‘True or False' statements placed on the walls around the assembly hall and to the posters around the school. Monday): Screening of a narrated Power Point Presentation introducing Climate Change and highlighting its cause and effects. (Tuesday): Screening of a video ‘Global Warning' which focused on the possible effects of Climate Change on various regions of India. (Wednesday): ‘Quiz Results Day'. a. Students were asked to raise their hands regarding the truth or falsity of the statements placed around the assembly hall giving reasons for their choices based on†¦ [continues] Read full essay Planning a School Assembly Checklist Planning a school assembly is fun but hectic at the same time for teachers.The dos and don'ts o f planning a school assembly are to be well considered before organizing one. No matter what the event is, the basics always remain the same. Therefore, every teacher must have a school assembly checklist to ensure the success of the whole event. Firstly, to organize a proper assembly it is imperative to classify the responsibilities into three categories; tasks to be undertaken before the event, tasks during the school assembly and activities to carry out right after the assembly. Categorizing your tasks will make it easier to organize the event.Checklist for tasks before the event: Here's a school assembly checklist for tasks you should perform before the event: * Choose a single theme for the event to get administrative approval if necessary. Select a date that is convenient for the staff and students. Make sure the date does not conflict with any other events held by the school. * Develop a set of rules for the event that should include the time limit, attire to be worn, the dos and don'ts for students and teachers, etc. * Make a list of guests – students, teachers, principal, and any outsider if permitted. Create invitation cards for special guests – You can have your students make them as a fun activity. * Create a management plan of how to carry out the activities on the day of the school assembly. Checklist for the day of assembly: The following is a list of tasks and considerations teachers need to make for the day of assembly: * Before the assembly starts, check whether everyone is ready for the activities they are carrying out. * Check the audio and visual equipment thoroughly to avoid any mishaps. * If any special guests are invited, make sure that you and the principal are ready to welcome them. Distribute lists of the activities to be held to parents, students and guests. * Distribute questionnaires to guests and parents afterwards to know their comments about the event. * Check if the refreshments are ready to be served on time. * Make sure the welcome speech is ready. Let the guests, students, and parents know in the welcome speech about the purpose of the event and the activities once again. After the School assembly checklist: It is important to create an after school assembly checklist to make sure that everything runs smoothly.Here are some tips for that: * Most important  Ã¢â‚¬â€œ make sure all the guests are taken care of properly once the event is over. * Make sure all the equipment used are unplugged and kept safely. * Make sure to acknowledge everyone – guests, sponsors, performers, etc. * Create a file of activities that were carried out, guests who came, sponsors, etc. for next year. * Take all suggestions in writing from guests, parents, and others involved. For More On School Assemblies Visit 1. Academic Entertainment- K-12 school assembly programs through quality entertainment. 2.Assemblies- Assemblies is a bank of over 100 resources written by teachers for teachers. They should save y ou time when creating and preparing assemblies for use with your class, year group or school. 3. The assemblies website- United Kingdom site. 4. Circus of the Kids- Provides programs for K-12 schools or organizations. 5. National Theatre for Children- Develops programs that tour elementary and middle schools teaching kids about societal issues. 6. The Puppet Showplace Theatre- A non-profit performing arts organization committed to excellence in puppetry for all audiences. 7.Royalty Theatre, Sunderland- Amateur theatre group site with information about their history and past and present productions. 8. School Assemblies for Busy Teachers- A site where teachers can freely download and submit assembly, ideas, scripts, and links. 9. SchoolGigs. com 10. School Shows. com- A nationwide directory of school shows, assemblies, workshops, and residencies. Please note:  The performers in this directory are solely responsible for the content of their listing. 11. Storyteller. net- â€Å"You can search here for a teller in your own neighborhood or even around the world!If a state or country is not listed we have no tellers from that state/country. † How to Set Up a Great School Assembly Program Over the last few decades school assemblies, or school shows have become a staple of the day to day life of many schools across the United States. Once a simple burst of entertainment to break up the year, usually in the form of a magic show or a juggler, school assemblies have blossomed into an entire industry, filled with a magnificent array of options ranging from entertainment to education and with pretty much everything in between. Knowing how to select what is right for your school can be a difficult job!It is important to decide what you are looking for, then track down the types of programs which will best serve your needs. Traditional â€Å"entertainment† shows,   while fun for the kids, have given way over the past few decades to educational programs whic h often provide a cost effective alternative to field trips. Newer programs are designed to strictly adhere to and support the educational standards of your state, and thus to augment the educational process, while providing every bit as much entertainment and fascination for the kids as do the shows which focus strictly on entertainment.There are many school assemblies available which focus on one or more areas of science. You may opt for a program on chemistry, or a visiting planetarium, or or a natural science assembly taught through the introduction of live animals. Social studies are also represented in the form of living history characters such as Abraham Lincoln or Harriett Tubbman. Fine Arts programs abound, and it is possible to schedule visits from dance companies, bands and orchestras, strolling individual musicians and various applied arts programs as well.And in the field of writing the option exists to arrange for a visit from an author or from a performing artist who will present performances of stories written by your students. Once you have determined which area is of interest, the next task is to locate the appropriate artist. If you live in a major metropolitan area such as Chicago or New York, you may have access to an assembly showcase. These are good options for getting ideas, but leave out many able presenters who may not have the option of traveling to the showcase, but who are, nevertheless, available to your school.The internet is a good place to start, and a simple search under â€Å"school assembly programs† or school assemblies† and including your state, will often yield good results. It is important to add your state, as many performers are only available on a local basis, though there are also major and very reputable companies that are available nationwide. Often your school will keep a file of brochures that have been mailed to the school. And you may also want to contact other schools in your area to see if they h ave recommendations.Some school show presenters are totally independent and must be contacted personally. This can be challenging as these independent â€Å"acts† are often busy performing when you call so patience is required. You may need to wait a day or two until they can reply to your inquiry. Others are represented by agencies or perform programs on behalf of companies. In these cases there is usually a staffed office available with customer service to assist you, on your schedule. Writers and authors are usually contacted through the auspices of a literary agent.Fees will vary widely. Programs may range from free up to thousands of dollars. Some authors can be very expensive. Science Museums often have outreach programs but these are also oftentimes very costly. On the other extreme, simple but effective programs can be found for free. Hospitals may provide a bike safety program. Ronald McDonald has programs in some areas for which the school pays nothing. But most pre senters will charge some kind of fee. A common price range may start at $200-300 but range up from there quickly according to the number of performances.This touches on another area needing planning. As anyone who has ever shopped for clothing will tell you, one size never fits all. If your school has 400-500 or more students, that is usually too many for a single performance. This is especially true when the performer is asked to address many different grade levels simultaneously. The needs of a first grader are different from the interests of a fifth grader. Skilled presenters know how to address these needs in different, age-appropriate assemblies. So make sure to schedule enough presentations.Be sure to also ascertain whether additional fees are involved. Many performers will tack on fees for travel or accommodation. Others will require non refundable deposits, and charge the school for weather cancellations. Some will even require you to convince other local schools to also boo k a date before they will allow you to schedule your own. Make sure you are clear on everything that is involved! Finally, you will be ready to schedule your dates. Try to obtain programs at times of the year when the content is aligned with what the students are studying at that time.Examples might include hosting an Abraham Lincoln impersonator during February, or a science program to kick off the period leading up to your science fair. Avoid bringing in programs just before or during state mandated test windows or you will certainly incur the wrath of your teachers! Parochial schools may want to have a program during Catholic Schools week. Some schools like to look for something to highlight anti-substance abuse issues during Red Ribbon Week. There are many options available to you. But don’t wait too long. Try to schedule far in advance!While it is sometimes possible to get lucky and be able to arrange a program at the last minute, more than likely if you wait you will be disappointed. The best programs will fill in. And often, programs may only be in your area of the country at certain times. It is wise to begin your planning for the upcoming school year during the previous Spring. Regardless of what you choose, prepare to have a good time. There is nothing as rewarding a the sound of a gymnasium full of students erupting with laughter and awe from a performance you helped to bring to them!

Qualities of a Good Parent Essay

Love and Discipline Raising children can be extremely difficult at times. While there are numerous qualities required to be a good parent, there are two basic qualities that every parent should consist of while raising their children. By a parent obtaining love and discipline in the raising of their children will result in good parenting. A good parent must make his or her child feel cherished at times; however, a parent must also discipline children when necessary. Love is extremely important for a parent to provide while raising children and should be a main goal of any parent. A parent can provide this quality to a child by doing activities that he or she enjoys. For example, a parent can play games or read a favorite book of the child’s desire. If a child is shown attention by a parent it gives them a sense of feeling important and cared about by a loved one. When a child consumes of the feeling of importance it allows confidence to increase. Another way a parent can express love to a child is by being affectionate. A hug, kiss on the cheek, or simply saying, â€Å"I love you† can allow a child understand that his or her parent truly does love them. When a child is shown affection by his or her parent then they can assure themselves that the love from the parent it always present. It is common for children to feel as if their parent does no longer love them after they have done something wrong; therefore, by a parent reassuring his or her child that they will love them no matter what can relieve a child of that fear. If a parent provides love as quality while raising children, then good parenting will be a result. Another quality a good parent should have while raising children is discipline. When a child has done something wrong a parent must perform some type of disciplinary action to force the child to understand what he or she did is wrong and cannot happen again. If a parent allows a child to misbehave without any discipline, then the child will have the mentality that what he or she did is okay and will continue to misbehave. By a parent performing disciplinary action with his or her child, then the child will understand that their parent has authority over the choices made and the consequences to follow. Discipline does not always mean a parent must hit or  spank a child; restricting the child’s limitations on what he or she may enjoy can also do solve the problem. For example, if a child enjoys playing video games or going places with friends a parent can restrict the child’s ability to do these things after they have misbehaved. By a parent provides discipline to their children when needed, it will then teach a child that misbehaving is not tolerated and can result in punishment. Disciplinary actions are necessary for a parent to accomplish being a good parent. All in all, parenting is a lot of work, and is not easy. There are many responsibilities that come along with parenting. Parents must always provide love for children, but also discipline when needed. Every child is unique, and needs to be handled differently.

Domestic Violence Case Study

Field Study: House of Ruth Domestic violence is an issue affecting millions of families. As a result of the increasing incidents of abuse, the number help centers and outreach programs have amplified in urban areas. One of the most influential centers against domestic violence is the House of Ruth. Established in 1977 and located in an urban city area, the House of Ruth offers various services to women and children who are victims of familial violence.Their mission states, â€Å"The House Of Ruth Maryland leads the fight to end violence against women and their children by confronting the attitudes, behaviors and systems that perpetuate it, and by providing victims with the services necessary to rebuild their lives safely and free of fear. Our vision is that one day, every woman in Maryland will be safe in her own home. † (WEBSITE) House of Ruth provides various services to help families â€Å"rebuild their lives†, according to Executive Director Sandi Timmons. Through a iding the public in times of need, House of Ruth fulfills every level of Maslow’s hierarchy of needs.These needs are embodied by every individual. The first platform involves the physiological needs of a person. It includes physical necessities such as food, water, shelter, etc. House of Ruth provides two types of shelters. The first is an emergency shelter. This accommodation is described as, â€Å"temporary refuge for battered women and their children who are in immediate danger or at risk of homicide. † There are private bedrooms with bathrooms, a dining room, a kitchen, and a living room. Women and children receive the help they need to remove themselves from hostile situations. The length of stay is based on each women’s’ personal needs. The beginning of their stay is directed towards recovery and planning their goals,† says Timmons, â€Å"Women then move into the transitional phase where we partner with local businesses to access starting job s and secure housing. † Therefore, House of Ruth is addressing the physiological needs of the family as well as the second tier of the hierarchy: safety. Needs for safety are met by the family’s desire to protect its members from all types of danger. textbook) A critical resource provided is a 24 hour hotline that is available to all persons facing an emergency. This help line is confidential and connects victims with trained counselors. Along with their crisis intervention training, counselors are able to provide callers with legal referrals and plans for escaping abuse. Women seek to protect their children from being reared within an abusive environment which exemplifies the concept of safety needs. The medical needs of the women and children living in the shelter are also addressed.A health clinic is operated by the School of Nursing at John Hopkins University. House of Ruth also addresses the need for protection in the future, after the shelter. They operate the Mar jorie Cook Domestic Violence Legal Clinic with a staff of numerous attorneys and paralegals. With this service, a prolific amount of women are helped to obtain protective orders, peace orders, divorce decrees, custody of children, and child support (website) House of Ruth provides a safe haven for families and medical attention to those battered.The next stage addressed in pyramid of needs is that of social and belonging. When meaningful relationships have been made, members create a loving and accepting atmosphere (Textbook). Escaping any form abusive relationship is traumatizing and is not discriminatory. As Timmons explains, â€Å"There is no average client. Domestic violence breaks all socioeconomic boundaries. † Women living at House of Ruth are encouraged to develop relationships with other women within the shelter. Creating connections with others who have the same experiences is vital in gaining back the lost familial atmosphere.Dinners are served â€Å"family-styleà ¢â‚¬  to reinforce this concept. Large living rooms are also provided as a gathering place for women to simply enjoy time together; watching television and playing games build a key family strength. The staff of House of Ruth consists of licensed counselors and therapists. Free group therapy sessions provide support in escaping their once isolated lives. In order to capitalize on the counseling resource, women must recognize that they are not alone in their situation (House of Ruth, ). Leaders insist that women expound on their situation and exchange support.The root of their relationships comes from the mutual violence endured. By having relatable experiences, deeper connections are made possible. The unique transition programs offered by House of Ruth propel women into becoming self-sufficient. When asked about their transition program, Sandi Timmons stated, â€Å"By partnering with outside organizations, we are able to provide women with a stepping stone to rebuilding their liv es. Outsourcing helps us find starting jobs for women. † When women are given an opportunity to support themselves instead of their abusers, they are overcome with confidence.The belief of independence is instilled within women when they are able to provide for their families. Transitional housing offers apartments with supported rent to improve a families’ monetary condition. Women must stay a minimum of six months in the confidentially located rooms to ensure every victim’s safety. The stress of constantly struggling to pay for housing is relieved by this resource. Women and children would be frozen within the circular-traditional model of time if transitional services were not provided.Instead of barely meeting the financial demands of housing, women are assisted and able to provide for their family. Eventually, women are able to support themselves without outside assistance. It is evident in all aspects of life that when independence is gained, so is the conf idence in oneself. Self-esteem is built through the transition program; women are able to gain the respect that was lost in their abusive relationship. All of the services provided by House of Ruth help women in having a better chance of reaching the uppermost tier of the hierarchy: self-actualism.Though some critics argue that total self-actualization is impossible, women are given a better opportunity to attempt. Self-actualization is reaching an individual’s full potential and acquiring a sort of self-fulfillment. Psychologist Abraham Maslow describes it as, â€Å"†¦the desire to become more and more what one is, to become everything that one is capable of becoming† (Cherry, ). Though total self-actualism may not be reached, House of Ruth propels women forward to become their own person. An overall happier life is entailed; victims can build their own attitudes.Women may develop personalities and characteristics that were not possible prior to living in the she lter. Creativity, spontaneity, and lack of prejudice are some traits that can be gained. House of Ruth is an extraordinary organization. Their resources provide endless opportunities for women to turn their lives around. Domestic violence takes away a families’ independence and the shelter offers an outlet to restore family strengths: commitment, spiritual well-being, affection, enjoyable time together, stress management, and positive communication (textbook). Those affected by familial abuse have an ccessible treatment facility and escape from aggressive situations. The services provided by House of Ruth are essential in decreasing the numbers of battered women who are left feeling helpless. The availability of each resource allows women to feel as if they always have a place to go. Works Cited (2010). House of Ruth Maryland. House of Ruth Inc. http://www. hruth. org/ Cheery, K. (2011). â€Å"What Is Self Actualization† http://psychology. about. com/od/theoriesofperso nality/a/hierarchyneeds_2. htm Moore, T. J. & Assay, S. (2008). Family Resource Management. Thousand Oaks, California: Sage Publications.