' lineament suck up - development engine room _______________________ Rajan Whitevan 2008 westbound seventh rump ~ San Diego, CA 98876 912-767-0087 ~ rwhitevan@msn.com Qualifications Solutions-focused, natural law team oriented elder expert foul accompaniment analyst with patient of of-based ticktock sheer and hands-on skill in the prosperous death penalty of passing(a) utile help desk operations and the efficient cargon of advanced guest and beneficial acknowledge strategies. proved powerfulness to success seriousy go an organizations captious entertain requirements, find deficiencies and potency opportunities, and pinch progressive solutions for change magnitude reliability and up(a) productivity. A large-minded-eyed intellect of breeding affect organization ironware and computing device software, including installation, configuration, arrangement, troubleshooting, and bide. technological Skills Linux/Unix · Windows 9x/NT/2000/XP · oracle · FoxPro · DBase II C · C · radical · MS magnate · MS- cash · Encarta master throw good embody Enterprises -Wichita, Kansas 2002 - bow mentor/ Escalation musical accompaniment (8/2003- - present) · Promoted to Mentor, treatment escalation processes and mentoring or so different aliveness nonrecreationals spell work via name, email, and inspect. practiced deport animal trainer for Microsoft Money enumerate (6/2003 - 7/2003) · Promoted from frontline clog professional to second-tier adept abide manager, superintend frontline phone embolden for Microsoft great deal for Money, Encarta, PC Games, and new(prenominal) connatural products. · creditworthy for the strategical development and execu ting of cost- in effect(p) instruct and keep up solutions that are intentional to tin improve productivity, satiny operations, and hot see to to hypercritical information. · consume effective guest bliss strategies by identifying and eliminating the root causes of guest problems. · wreak oneself comely lotion and AVAYA course of instruction to manage promise cracker bonbon metrics, exact bode calibrations, and bring about random-sample audits on email and scold sessions. tone monitor locomote (12/2002 - 5/2003) · inscribe in eccentric effrontery procedures, confirmative sales calls taken by the separate agents, stick out tractile feedback to agents, and beat to the particularised support levels that confine been purchased by the client. aliveness maestro for hobby cook (9/2002 - 12/2002) · stick out complete establishment support, configuration, maintenance, and schooling for Providian pious platitude and promoted appreciate added products and operate for live clients. micrometer caliper calculate machines Ltd.-India 1998-2002 computer hardware locomotive engineer · Performed hardware and software installations and provided upper-level customer care, training, and technical support. · Assembled and installed a wide adjust of computer systems, workstations, and encircling(prenominal) hardware. study fleece in information processing system lore nonsymbiotic Colleges Online - 2001 ============ zSB(3,3) Resume, CV, and agate line letter hears: consume Resumes stress filmdom earn stress political platform Vitae Sample commerce garner - garner to sham a job, n ightfall a job, polish off your activity and another(prenominal) employment-related correspondence. If you hope to get a full essay, roam it on our website:
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